Newland Surgery

Grove Medical Centre, Wootton Grove, Sherborne, Dorset, DT9 4DL 280 reviews

Reviews

Recommend
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22nd January 2017


It was not at all rushed. I was treated with dignity and kindness. More money to support all surgeries is needed.

Recommend
Involvement
Cleanliness
Staff
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22nd January 2017


Prompt as always. I was attending INR clinic today nurses all lovely! Very efficient and genuinely caring.

1st February 2017
Response from Newland Surgery

Thank you so much for your feedback, I will pass this along to the Nurses! Newland Medical Practice

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd January 2017


After being asked to leave the consulting room before I had finished discussing all my issues because he had other patients to see, he followed up with two phone calls over the coming week then told me to make another appointment! Surely another two minutes spent discussing my other issue in the first place would have saved the two phone calls and an extra appointment? Very anxious about going again now, don't feel comfortable at all. Feel as though I have no support now! This surgery has seriously gone down hill in the last few months. I'm considering leaving if today doesn't go well.

1st February 2017
Response from Newland Surgery

Thank you for your feedback. We will most certainly discuss your concerns with the Doctors. If you would like to discuss further please contact the Practice Manager, Jane Crocker, on 01935 813438

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th December 2016


I was outraged today whilst in consultation with my GP, that when I went on to discuss my next issue, I was told it would have to wait as our time was up! I tried again saying I would be quick but was asked again to leave as our time was up! Flabbergasted!

1st February 2017
Response from Newland Surgery

We are so sorry this happened. This will be discussed with the Doctors. If you would like to discuss this further please contact the Practice Manager, Jane Crocker, on 01935 813438.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
15th October 2016


Very courteous reception staff, orderly, pleasant environment. Great G.P.

Recommend
Involvement
Cleanliness
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Page 35 of 47

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Resources

Short link to review Newland Surgery: http://iwgc.net/ecge4