Share review of Newington Road Surgery
Newington Road Surgery
2023-02-16
Person
4
5
0
16th February 2023
I think it speaks for itself improvement is much needed when trying to speak to someone the new telephone call system needs to be looked at as you get close to the top then no one answers very frustrating especially after an hour of so of hanging on.
Suggested improvements
The system for appointments needs reviewing. Also finding a way of being able to book online an appointment instead of always going to E consult which for elderly is not easy Iam okay with it but I no a lot of my age find it confusing.