Mocketts Wood Surgery
Mocketts Wood House, Hopeville Avenue, St Peter's, Broadstairs, Kent England, CT10 2TR 3,965 reviewsReviews
Mocketts Wood Surgery
2023-05-06
Person
4
5
0
6th May 2023
Staff always polite and helpful.
Mocketts Wood Surgery
2023-05-06
Person
5
5
0
6th May 2023
The service that I received at the mocketts woods surgery has always been very good.
Suggested improvements
With excellent doctors, nurses and reception, the service at the surgery would have a job to be bettered. Indeed, the service could- and possibly should- be exampled as one to follow.
Mocketts Wood Surgery
2023-05-06
Person
3
5
0
6th May 2023
Surgery is usually efficient, staff are mostly friendly and helpful. I appreciate its a difficult job and people are rude to them.
Suggested improvements
The appointment system does not always work as I have had to chase call backs or appointments recently.
Mocketts Wood Surgery
2023-05-06
Person
2
5
0
6th May 2023
Struggle to get an appointment - even a phone call back for triage - twice not spoken to just a text for a prescription.
Suggested improvements
Bring back dropins. Phone patients back offer more face to face appointment.
* The surgery was always wonderful - not not. :)
Mocketts Wood Surgery
2023-05-06
Person
5
5
0
6th May 2023
It would be great to put back email response.
Mocketts Wood Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Mocketts Wood Surgery: http://iwgc.net/eb8us