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Mocketts Wood Surgery 2014-08-06 Person 5 5 0

I joined this practice over a year ago as I despaired at the inability to get an appointment at my previous surgery. No one answered the phone and no one ever called you back as promised. What a difference! The surgery is bright, clean and airy. The receptionists are all so friendly and very helpful. Have always managed to get an early appointment or there is the wonderful walk-in clinics twice a week. Dr Reddy is immensely kind and listens carefully, explaining what the problem is. After a severe fall in which I broke my back, he organised for me to have personal care and insisted that I also have a proper chair to sit in while my injury healed. If this surgery can get it so right why can't the others? This should be the model on which others are based. I feel lucky to be part of such a caring team.