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Written by a patient
22nd September 2014


As a new patient to the surgery it is very refreshing to see a doctor who interacts with his patients and does not view you as a 10 minute appointment . I have seen Dr Reddy on two occasions and have felt very at ease and confident in his diagnoses and explanation of treatment, also reviewing my repeat prescriptions from a previous practice and changing my inhalers to the correct dosage and type of inhaler suitable for my degree of asthma. I have found reception staff to be very helpful and friendly as were the healthcare assistant and practice nurse. I had blood samples taken at 9 50 am on a friday morning and had a text with the results on by 9am on Monday amazing. I was recommended this surgery by my friend who knew I was wanting to change doctors surgeries. I wish I had known of this surgery 18 months back when I first moved into this area instead of taking pot luck on the previous surgery I was a patient of. I like being able to make an appointment on line and a text will appear on my phone to say my appointment is booked. I like that my doctor actually bothers to read my notes and listens to what I say replies to my question and explains the treatment or prescription being done for me. I like having a female doctor in the practice also. All in all a good experience.

25th September 2014
Response from Mocketts Wood Surgery

Thank you for your comments - we are pleased that we are providing you with appropriate services.

Recommend
Involvement
Cleanliness
Staff
Appointment