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12th July 2024


Reception staff very miserable and rude. Not welcoming or compassionate whatsoever. Not engaging or helpful.

Suggested improvements
Maybe more training needs to be given to reception staff or replaced!

8th August 2024
Response from Loxwood Medical Practice

We are sorry that this was the experience you felt. If you would be prepared to provide us with some more details such as the date and time of your visit we may be in a position to fully investigate the reasons surrounding your concerns.

Experience
Involvement
Cleanliness
Staff
Appointment