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Loxwood Medical Practice
2024-05-21
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21st May 2024
I couldn't even start to book an appointment. I've been ill (and getting worse) since Thursday pm last week. I wanted to book an appointment with a doctor and tried the e-consult, this is the response:
"Your practice isn’t accepting online requests right now
You can submit a request again from 8am tomorrow."
Suggested improvements
You're kidding! "... could have done better" ???? I couldn't even start !!!!!!!
11th July 2024
Response from Loxwood Medical Practice
Thank you for taking the time to provide feedback. You can submit an econsult form anytime during the surgery opening hours. The forms are not available when the surgery is closed as we feel this would not be safe. If you are unable to submit an econsult form or if your request is urgent then you can still contact our reception team via telephone who will be able to pass this to the duty doctor for review. Outside of surgery opening hours patients are directed to 111 or A&E for an urgent medical advice.