Share review of Loxwood Medical Practice
Loxwood Medical Practice
2023-12-11
Person
5
5
0
11th December 2023
Loxwood Surgery has accepted my 85 year old mum as a patient having received very unsatisfactory care at Rudgwick Surgery.
Every aspect of her care has been faultless. Timely access to medical advice, GPs have all listened and understood her concerns and wishes, very caring and considerate approach.
Suggested improvements
Only one issue was hand delivered copies of hospital discharge paperwork took weeks to be updated on records which meant each GP conversation in early post-discharge weeks required us to tell lot of information and show photos of discharge papers & medication record I kept on my phone. Not an issue really but meant we took more consultation time to achieve understanding of mum's situation.