Little Common Surgery
82 Cooden Sea Road, Little Common, Bexhill-on-sea, East Sussex, TN39 4SP 1,505 reviewsReviews
Always greeted by a welcoming receptionist.
When I have had to call the doctors and in a queue, used call back and got a callback in a good timescale
If used app always get a response
Can't fault the surgery
When you book in for appointment using the screen there is no human contact which is fine if all is on time. I waited 15 minutes beyond my appointment time not knowing what was happening. Went to desk, to ask if nurse knew I'm waiting. Felt the response of she had to deal with an emergency was quite abrupt. I appreciate staff are possibly met with hostile situations on a regular basis but I'm sat waiting and have no idea there has been an emergency so my clinic is running late. It would be useful to alert waiting patients to avoid conflict. The nurse was lovely, went above and beyond to make the appointment comfortable.
Everything went very well and I was very impressed with the level of care. There was also a follow up by a doctor regarding my not wanting to take statins. I understand why the call was made and I appreciate the implications for my health and wellbeing.
I’ve had to wait three weeks for an appointment, but I did get a dressing done on my ankle very quickly so Goldstar for that!
At the Old Town, the receptionist ate always helpful, and so is the nursing staff
Well done
Little Common Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Little Common Surgery: http://iwgc.net/ejg2v