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11th June 2024


I got this one within a week but sometimes you have to wait much longer. The 8.00 am scramble is so difficult and frustrating that I don’t try it unless feeling very ill. This time I didn’t try it and thought a week’s wait ok. It turned out that I have one or two conditions that are potentially serious and might have got more so if I had had to wait longer. Also, because making an appointment is so difficult generally I have tended to ignore symptoms and hope they’ll go away. They don’t always.

Suggested improvements
On this occasion nothing. The doctor I saw spent longer with me than usual, causing his queue in the waiting room to grow, but I still forgot to mention something which is bothering me. Generally, I think patients need longer with the doctor, especially since getting to see one is a rare and precious event.

Experience
Involvement
Cleanliness
Staff
Appointment