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Little Common Surgery 2024-01-24 Person 1 5 0

I turned up for my appt but was told that Tracy was runnig late of 15 minutes and there was a lady who was waiting in front of me. Her appt was 20 miutes. Both timings that was given were ldoubtful and the waiting tme would had been much longer. There was an expectation for me to hang around for my appt for an hour. I asked why didn't anyone phone me to inform me. The assumption that i would have to wait so long to see the Diabetic Nurse was incredulous. I decided not to wait this length of time and I was given an appt in 2 weeks! I gave the appt back and left.

Stop expecting patients to put up with unsatisfactory demands and treat with some respect