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21st December 2023


I have found the Old Town Surgery to be professional and efficient. There is a good system of telephone and face to face appts which have helped me navigate a couple of different issues as quickly and easily as possible. Each staff member I have come across has been friendly, polite, knowledgeable and helpful. I telephone for appts on the day and can't seem to work the online system so sometimes the wait can be long but this is standard and not to do with the old town surgery really. When I get through, staff are polite, and helpful.

Suggested improvements
I can't think of anything the surgery can do better. It is very good.

Experience
Involvement
Cleanliness
Staff
Appointment