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19th December 2023


Because you asked! Everything was in order and efficient. When your name is shown on the TV screen the buzzer (whatever) needs to be louder so it catches your attention and you look at screen, as it’s easy to miss it. When I had the blood taken the lovely nurse came out of her room to call me in. Much better way of doing things. Further, the music on the radio is a bit much for us to listen to. Can you not put on Classic FM for a change? I think that covers it, thank you.

Suggested improvements
See above.

Experience
Involvement
Cleanliness
Staff
Appointment