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11th April 2024


Because it feels as if we are not welcome phone make an an appointment - somewhat of gamble having to ring at 8 am, hoping your not to late to get a slot. De humanising.

Suggested improvements
For the patient not to feel like a pest when needing to make an appointment. - to the point of not ringing when they really should.

Experience
Involvement
Cleanliness
Staff
Appointment