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10th February 2024


I visit old town surgery my doctor Dr Ruberry and all staff are all very helpful and accommodating as possible. They have always communicated well and I have received great care and treatment

Suggested improvements
At present you are doing everything to the best of your abilities. Obviously appointments you have to ring daily which is very difficult when you are a working person to wait on the telephone and then triage availability is full and you have to try the next day etc. This situation is faced by every surgery due to demands

Experience
Involvement
Cleanliness
Staff
Appointment