Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,506 reviews

Reviews

Recommend
Involvement
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Appointment
 
Page 59 of 301
 
21st May 2024


I had a very positive appt with Dr Chapman who offered me help that I haven’t had before. I have difficulty getting an appt to talk about minor worries I have, but Dr Chapman quickly but efficiently addressed my worries. I am so pleased she is now my GP.

Suggested improvements
I was happy.

Experience
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Rating not given.
Staff
Appointment
 
20th May 2024


The whole process was seamless, I have no complaints, only praise. Thank you to Ryan and Henfield Medical Centre.

Suggested improvements
Nothing to improve on, it was all great. Thank you.

Experience
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Cleanliness
Staff
Appointment
 
18th May 2024


True

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th May 2024


You are on hold for some time to get through to the surgery.

Suggested improvements
Both the doctor who phoned and the Doctor Underwood who I met with was extremely thorough and helpful. He has been from previous visits too.

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th May 2024


Efficient service and friendly staff

Suggested improvements
Michael didn’t introduce himself to me ( he maybe wasn’t aware I am new to the practice). They had rung me and said I was seeing a doctor. Also, I was asked to come for 1.35 but then got a message saying my appointment was 2.16. So I had to ring back to clarify. When I arrived at the surgery for 1.35 , the machine didn’t let me check in as they had me down for 2.16 and therefore I was too early. That was a bit confusing

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Page 59 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z