Reviews
Henfield Medical Centre
2024-06-01
Person
3
5
0
1st June 2024
Getting an appointment is so difficult most people give up yet the surgery was empty on a Friday mid-morning
Suggested improvements
Make the telephone line more welcoming and ensure that doctors see their patients rather than offering a guess over the phone
Henfield Medical Centre
2024-05-31
Person
4
5
0
31st May 2024
I was really pleased with the experience, I managed to see someone & get much needed meds on the same day.
Suggested improvements
I find the receptionists inconsistent in their customer service but they were good on this occasion.
Henfield Medical Centre
2024-05-31
Person
4
5
0
31st May 2024
Great service, appt. made for me by doctor
Suggested improvements
Saw Dr.Drew who was lovely. Didn’t have long to wait and everything was very efficient - thankyou
Henfield Medical Centre
2024-05-31
Person
4
5
0
31st May 2024
Everything was fine but appointment time was running very late.!!
Suggested improvements
All was OK.
Henfield Medical Centre
2024-05-31
Person
4
5
0
31st May 2024
The need to phone on a following day to secure an appointment
Suggested improvements
Is it not feasible to create an IT solution to avoid the need for patients to ring again the following day to secure a slot with a GP? Surely better for the reception and prospective patient alike.
Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Henfield Medical Centre: http://iwgc.net/eb66z