Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 39 of 301
 
19th June 2024


Getting the appointment was the usual nightmare.... constantly phoning at surgery opening to gain that elusive appointment 2 weeks hence. However, much to my surprise Dr Aruni was attentive, supportive, and gave the promise of being proactive. I was made aware that I had very limited time and could only discuss one health issue, which is an impossibility when, like me, you have a complex health condition which affects your whole body. I was very anxious due to previous experiences of dismissive health professionals, but Dr Aruni was compassion personified. And even though I did spend a lot of the appointment crying, we still managed to make headway dealing with some issues.

Suggested improvements
Make it easier to get an appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
19th June 2024


Didn’t need receptionist. Booking appointments is a nightmare

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th June 2024


Yes , my Dr made this appointment when I was seeing her about something else.

Suggested improvements
All ok

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th June 2024


Friendly, timely and efficient treatment.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
18th June 2024


Difficult to secure an appointment that fitted in with other appointments. A wait for weeks.

Suggested improvements
A ‘small scratch’ for a blood sample turned into a blood blister- 6cm x 2 - in the crook of my arm that lasted a week!

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 39 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z