Henfield Medical Centre

Henfield Medical Centre 2024-06-25 Person 4 5 0

Appointment was on time,in fact a few minutes early. Only problem I did have to wait for a available date but probably only routine

Just reducing demand maybe another pandemic with high fatality rates.

Henfield Medical Centre 2024-06-22 Person 4 5 0

Quite a long delay between asking for advice and being phoned by a GP.

Quicker response.

Henfield Medical Centre 2024-06-21 Person 2 5 0

Witnessed 20 minutes of receptionist interaction with patients and, while she wasn’t unpleasant, she was almost entirely unhelpful.. sending patient after patient away unhappy with the service. Even a patient who had ceased to take medication because of side effects was only offered a phone call a fortnight away. Hopeless.

Almost everything. But I’m told the surgery has a poor reputation in the NHS locally.

Henfield Medical Centre 2024-06-21 Person 4 5 0

Usually easy to get an appointment.

Nothing

Henfield Medical Centre 2024-06-21 Person 4 5 0

Arrived for 3pm appointment as reminded by the text of that morning but on arrival the main surgery was closed for training until 3:30pm Although Ryan did see me about 3.15pm. Another man had arrived for his 3pm covid booster jab as instructed by his text of the morning but it did not say that he needed to go to the pharmacy in the High Street instead because of the training.

The reminder txt should have mentioned the training inc instructions of where to enter the building.