Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 262 of 301
 
29th December 2022


Didn’t need a receptionist as booked online.

Suggested improvements
I was happy with the treatment I was given

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th December 2022


I was given the appointment so didn't really have to book myself. Difficult to score as we only moved here in June and luckily have not yet had to book one! The nurse was chatty and informative and made me feel at ease

Suggested improvements
Nothing springs to mind

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd December 2022


If there is a need to discuss rather than a simple booking which can be done on line it is necessary to spend some time in the queue on the phone. This is however a well managed queue with regular updates of my position in the queue, and once I get through receptionist always helpful and knowledgeable

Suggested improvements
It would have been good not to have to wait for my appointment but I recognise this would only be achieved by overcoming shortage of funding from the government and/or staff shortages

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd December 2022


We still have not been appointed a DR since DR Shepherd left and still hard to get face to face appointments

Suggested improvements
No, because you’re so busy

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd December 2022


Great all round GP practice. Very helpful receptionists, GPs and nurses. A special mention for Fiona, diabetes nurse.

Suggested improvements
Nothing to mention

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 262 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z