Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,505 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 260 of 301
 
8th January 2023


Henfield Medical Centre consistently deserves an exceptionally high rating. The reception staff, practice nurses and doctors are good humoured, considerate and professional, and the care I have received has been excellent.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th January 2023


Whilst I had a timed appointment and was sitting in a completely empty waiting room an elderly lady arrived at reception with a chest infection having struggled to get to the surgery. There was no one to see her, the first appointment was Tuesday although she was offered a phone call the next day. I would willingly have given up my nurses appointment for her. Where was everyone on a Friday afternoon at 1.30?

Suggested improvements
Xx

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
7th January 2023


Friendly receptionist and doctors. Never have a problem with getting an appointment or having a doctor call me back if needed. Wait times have really gone down too.

Suggested improvements
Appointments do always seem to run behind a little so this could be improved slightly but it really isn’t too bad

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th January 2023


Routine biannual phlebotomy expertly administered and results communicated under 24h fabulous care thanks

Suggested improvements
The best is already being done thanks

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th January 2023


Re getting involved. I was only in for a blood test. So no decision needed to be made. Re helpful receptionist, I didn't need to speak, as I logged in with the automated machine in reception.

Suggested improvements
Nothing. I turned up and was seen as near as damn it on time. Had my blood taken and then went home. You can't really improve on that.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 260 of 301

Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z