Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,506 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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1st February 2023


Always been able to see a doctor or nurse when required . Never feel hurried away or not listened too . Always shown concern with my health .

Suggested improvements
Nothing at the moment

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st January 2023


Saw Kim Poole. Kim as always was knowledgeable, professional, kind and understanding.

Suggested improvements
Improve access to GP.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
31st January 2023


V smooth n swift appt online booking over mobile.... Nurse was v friendly reassuring welcoming and helpful ... and v thorough too.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
30th January 2023


My appointment was suggested by the med centre not by me. The nurse, Marise, was friendly and helpful. Couldn't wish for more I feel uncomfortable with this review system - it makes the NHS look like a shop purveying goods on line. I don't reply to these requests as the real answer is do I buy again from the seller or not. As far as NHS is concerned I tell the doctor, nurse, or receptionist when I am grateful for good service (see what I mean?) And - I also let the practice know when I feel something is lacking or unsatisfactory. Overall, I am disappointed that the service us going down this impersonal route. If I told you Dr X is someone I think had made a mistake, or showed no concern for me as a person, what would you do with that information?

Suggested improvements
I question the value of this kind of questionnaire (see above) to the practice or to me

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


I was called for a blood test. My previous blood test was October and I queried the necessity of this and the doctor recommended a test every 6 months. However an appointment was made by the surgery for January. I had the blood test but really didn't need it. I still don't know why I am having the blood test. Hopefully the notes will be amended and I will be able to wait 6 months for the next one.

Suggested improvements
Tell me why I need a blood test and keep to the recommended 6 month interval.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z