Henfield Medical Centre

Deer Park, Henfield, W Sussex, England, BN5 9JQ 1,267 reviews

Reviews

Recommend
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4th June 2024


Absolutely brilliantly doctor’s surgery, kind, friendly, professional, efficient and most of all…. they care…

Suggested improvements
As doctors practices go … outstanding

Experience
Involvement
Cleanliness
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4th June 2024


Sometimes I would really need to speak face to face as telephone would not work but you still push for phone talk. Waste of time.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th June 2024


Nurse who treated me answered all my queries and arranged a well woman check up for me at my request

Suggested improvements
None

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Rating not given.
Appointment
 
4th June 2024


The surgery can be very busy but if having ongoing treatment usually the practitioner makes the next appointment

Suggested improvements
Doors/coridoor turning circle could be bigger but I appreciate this is not easy to fix

Experience
Involvement
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Rating not given.
Appointment
 
4th June 2024


The reception staff are friendly and helpful. I have spoken to most of the doctors during the last three months and they were all attentive and as helpful as they could be. It is difficult to get an appointment. But having said that, I can see when I do go to the surgery it’s very busy, non stop queues of patients waiting to ask questions. I think they are all working as hard as they can. We really need to recruit more doctors to maintain the standard and relieve the pressure on them.

Suggested improvements
There could possibly be a more private section to ask questions. Everyone can hear what you say to the receptionist. Some of this is sensitive

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Henfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Henfield Medical Centre: http://iwgc.net/eb66z