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12th October 2022


I’ve only recently joined HMP since relocating from Kent. The staff on reception are just so helpful, lovely and kind. They will always try and help you, and actually seem to care about their patients. The Doctors themselves are also very kind, caring, empathetic, helpful and actually make you feel you like a person. I’ve had many Doctors over the years and the staff at HMP are certainly the BEST! The surgery is always busy and bustling with never ending phones ringing, but the staff all cope very well. My job means I have quite abit of contact very various surgeries and medical centres, and I can honestly say that HMP is by far the best. Keep up the fantastic work Ladies and Gentlemen, you are all very much appreciated. I wish all surgeries and medical centres are as good as Henfield Medical Practice

Suggested improvements
Some times the queue time when on hold to be connected with reception is quite long, but this to me is only a minor thing

Experience
Involvement
Cleanliness
Staff
Appointment