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3rd January 2024


I requested a PSA test and had to do the online questionnaire through Henfield Medical centre This was the text I received below . I haven’t a clue if a test has been booked and not impressed with the simple process to make an appointment- Dear Mr Cole, I was due to call you today. However, after reviewing your medical notes, I don't have to speak to you in person. I will therefore cancel the telephone appointment. Have a lovely afternoon. Thanks, Abbas-UL-Hassan Samnani Henfield Medical Centre

Suggested improvements
Simplifying the appointment process without answering 20+ questions

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment