Share review of Henfield Medical Centre

Henfield Medical Centre 2023-01-30 Person 4 5 0

My appointment was suggested by the med centre not by me. The nurse, Marise, was friendly and helpful. Couldn't wish for more I feel uncomfortable with this review system - it makes the NHS look like a shop purveying goods on line. I don't reply to these requests as the real answer is do I buy again from the seller or not. As far as NHS is concerned I tell the doctor, nurse, or receptionist when I am grateful for good service (see what I mean?) And - I also let the practice know when I feel something is lacking or unsatisfactory. Overall, I am disappointed that the service us going down this impersonal route. If I told you Dr X is someone I think had made a mistake, or showed no concern for me as a person, what would you do with that information?

I question the value of this kind of questionnaire (see above) to the practice or to me