Share review of Henfield Medical Centre

Henfield Medical Centre 2024-01-28 Person 4 5 0

Over a period of illness lasting nearly four weeks, which was flu, followed by bronchitis and sinusitis I spoke to Michael and Liam. They gave me a treatment plan. When to take antibiotics if needed. As I live on my own 80 though quite fit, it is scarey when you suddenly find yourself struck down, my daughter helped and friends when not working came down. It was reassuring to be able to speak to Michael and told what to do and when. Eventually I came down to the Surgerey, and Michael checked me out.

As regards this experiance I would say it was dealt with as well as possible via the phone. I do feel there is a real need for people living on their own and older at some point during the illness to be checked by a visiting nurse, if they feel so ill they can't make it to the Surgerey as in my case.Receptionists roles have changed a lot, they get involved now in the medical side, which may be misleading to the patient, as in my case I was told the antibiotics would make me feel better, which they didn't, And I felt worse. Better not to say.