Share review of Henfield Medical Centre
Henfield Medical Centre
2023-12-19
Person
4
5
0
19th December 2023
When I first phoned for a holiday vaccination appointment, I was told that I couldn’t get them done at the surgery and to go to the chemist. I had to call back and speak to someone else. Then I was told that there were no appointments until January. My partner already had this appointment scheduled so he said I could have it and he went to the chemist as it’s easier for him as he works from home. So it wasn’t easy but when I got there, I was really impressed with the healthcare professionals and the way the appointment was conducted. Thank you for the way I was greeted, had the vaccinations explained to me and the friendly approach.
Suggested improvements
As explained above , booking was tricky and wrong information given by first receptionist.