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11th December 2022


I think the desk can be very helpful but much hinges on a personal visit rather than a telephone call. I have nothing but praise for the practitioners who do a splendid job. Face-to-face meetings seem to be infrequent and not sure of the wider rationale. An unexpected telephone call from a private number has now become the norm to discuss treatment.

Suggested improvements
Greater accessibility on the telephone and perhaps face-to-face meetings rather than telephone calls

Experience
Involvement
Cleanliness
Staff
Appointment