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Henfield Medical Centre 2024-01-04 Person 2 5 0

Finding it hard to get appointments Telephone call from pharmacist telling me my cholesterol is high and will need to try statins. Last blood test was in August 23 and this was first time I knew my cholesterol was high. Had to ask for dietary advice but this was not helpful, not information about problem, what is high out of cholesterols, why this might be and more so future risks. Google tells me I might be at risk of a heart attack

Understand your patient. This is the second time I have received news out of the blue and without any information or reassurance. No empathy or understanding Lack of validation Feel like I don’t matter