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7th August 2024


I was supposed to see ENT Doctor Chapman. It was clear on my notes. But when I arrived at the surgery I found out that I had been booked to see the Registrar instead. While she was extremely nice, friendly and helpful, it was a complete waste of her time and mine. I now have to wait longer to actually get to see the ENT Doctor Chapman.

Suggested improvements
Meet the requirements of the appointment my doctor said should happen not change without my input.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment