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21st June 2024


Arrived for 3pm appointment as reminded by the text of that morning but on arrival the main surgery was closed for training until 3:30pm Although Ryan did see me about 3.15pm. Another man had arrived for his 3pm covid booster jab as instructed by his text of the morning but it did not say that he needed to go to the pharmacy in the High Street instead because of the training.

Suggested improvements
The reminder txt should have mentioned the training inc instructions of where to enter the building.

Experience
Involvement
Cleanliness
Staff
Appointment