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Henfield Medical Centre 2024-06-07 Person 2 5 0

Receptionists are rude. I asked for an appointment to get stitches out this week as I recently had surgery and the woman laughed in my face and said ‘ha this week..’ with an arrogant attitude. Short brown hair with glasses of you’re wondering which one. I’m not the only person to experience their rudeness. I understand they’re busy but basic kind human interaction doesn’t come at a cost. You should reconsider who you have working for the practice because if the is were an elderly person or a child I would be concerned at their feelings towards being dealt with like that.

Employ better staff. Or, get them to go on a course on how to deal with vulnerable people while at work considering they’re working for a doctors surgery.