Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 604 reviews

Reviews

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Written by a patient
11th May 2017


I have been registered here for 8 years now and have always been very impressed with the staff at GHS and how the system works. The NHS is under immense pressure yet I have never had a problem here. The receptionists are always very helpful and polite, they have a tough job. I find getting an appointment for both long standing issues and acute issues never to be an issue. Sue the nurse practitioner is a massive credit to the team. Everyone goes above and beyond to help. I am very grateful to be a patient here. Keep up the great work!

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th May 2017


My GP referred me to Dr McGilligan for a minor procedure to my back. He was the most charming doctor and explained everything to me. Most importantly he performed the procedure without any pain whatsoever!! Thank you, Dr McGilligan.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
18th April 2017


A Great Surgery, Brillant

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th April 2017


Receptionist was incredibly rude, shouting orders at patients and I witnessed an old man cry which was mainly down to how he was talked to. Doctor wasn't in a listening mood and ordered blood tests without having a proper conversation. Usually have good care but have noticed standards slipping, will be looking for a new surgery.

12th April 2017
Response from Greystone House Surgery

We were extremely disappointed to receive your feedback and your experience is not at all what we try to achieve. So that I can look into this further I would be very interested if you could contact me to discuss the details and I would be very keen to prevent a recurrence. Best wishes Jacquie Jacquie Clayson Practice Manager

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
5th April 2017


I have recently moved to the area and on registering with Greystone House, I have found the Doctors and staff most helpful in providing care to me and follow up on treatment.

Recommend
Involvement
Cleanliness
Staff
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Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Greystone House Surgery: http://iwgc.net/eccjk