Reviews
Nurse Teresa, and doctors Springett and Joe McGilligan have given exemplary help to my wife Brenda over the last couple of weeks.
I saw nurse Teresa for removal of clips after a knee replacement. I was in a lot of pain and upset but Teresa was extremely patient and reassuring. She took her time to remove the clips, reassuring me at each stage. She made a difficult experience much calmer.
I’ve always thought this surgery is great, until today!! Booked an emergency apt for my 8 months old. Arrived there a few mins before only to find out that my apt was not in the system and they could see me in 40 mins! Now bearing in mind I have a poorly baby, I stayed behind and waited. After 40 mins I find out that they’re running very Late and don’t know what time we’ll be seen. We have now been waiting for 1 hr and 20 mins! And still don’t know when we’ll be seen.
I understand apt’s run late, but if as a surgery you’ve made a booking mistake, and when it concerns not just an adult, but an 8 months old, then do make the necessary for them to be squeezed in! It’s not fair on the poorly baby to wait that long!
I used the econsult system which was really handy and was subsequently booked an appointment within the week.
I saw today, Mrs. Sophie Tuckwell for treatment and I received first class treatment and found Sophie extremely helpful and caring.
Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Greystone House Surgery: http://iwgc.net/eccjk