Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB 604 reviews

Reviews

Recommend
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Written by a patient
2nd December 2020


Receptionists continually ask invasive questions about why you want an appointment - things that aren't relevant to their job. Staff dismissive and blasé of LGBT health care issues in general.

Suggested improvements
More LGBT training for staff and receiptionists to be reminded they aren't doctors.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th November 2020


I contacted the surgery online last week for a pre-existing issue with tennis elbow and was seen today for an injection to relieve it. Very impressed.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2020


I saw nurse Teresa today for a B12 injection & Flu jab. As always she was welcoming, friendly & professional. She is always chatty & bubbly & gives injections quickly with little pain. It’s over & done with before you realise as she is so calming. Keep up the good work :-)

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th November 2020


Teresa Meeke and the other nurses have been compassionate, caring, gentle and helpful while tending to the wound left by my abscess. They must be swamped under current conditions, but were always cheerful and made a painful process much more bearable.

Suggested improvements
Nothing, they all made my daily trips as easy and comfortable as they could.

Experience
Involvement
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Appointment
 
Written by a patient
6th November 2020


Had a difficult time getting a blood test today, and it was handled so sensitively. Muse Theresa was kind and supportive.

Suggested improvements
Nothing

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Greystone House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Greystone House Surgery: http://iwgc.net/eccjk