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Written by a patient
18th September 2015


I have been going to Greystone House surgery for years. It is my family doctor's surgery, it is very clean and some of the doctors are very good although others I would not make an appointment with. The nurses are all very helpful. The only downside to this being a good surgery is that I have found that almost every time I have rung up for an appointment or engaged with the secretaries in person at the surgery they have been very rude and likely to snap at people. I have seen them act this way with other people in the queue in front of me and have also had first hand experiences of it. They are not very helpful at all and will happily leave you waiting 2 weeks for an appointment if not more. I cannot stress how bad some of their attitudes are and this should change.

Recommend
Involvement
Cleanliness
Staff
Appointment