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24th May 2021


Absolutely appalled with this doctors!! Iv had a text about a referral letter received by them regarding my daughters heart and her needing further tests! They have told me to contact them but yet no one answers the phone !! Even when going to the reception they don’t let you in and tell you to fill a form online !! Online is saying it’s got a backlog so you can’t do anything and when you eventually can you have to wait for a email. I am also trying to book an appointment for my asthmatic son but can’t do that either as I’m not registered online (not letting me register as I don’t have a registration letter form the doctors!) and after my request to them I’m still awaiting an email back. So I have to take my son to A&E just to get to see a doctor before he gets any worse!! I would honestly put this down as the worst doctors I have ever come across and most unhelpful staff!!! Should be ashamed !! The amount of people that must not be receiving the care they need from this doctors or ended up in hospital!! DISGUSTING

Suggested improvements
ANSWER YOUR PHONES !!!!!!!!!!!

Experience
Involvement
Cleanliness
Staff
Appointment