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Written by a patient
22nd July 2016


Frustrating that you are on hold from 10 - 30 minutes when phoning. Also frustrating that you can't make an appointment in advance and often have to call back at another time depending on your query/request. On the plus site the new booking appointment system means you can normally see a doctor on the same day. The Dr telephone appointments are also really helpful to deal with things efficiently and appropriately. Face to face all nursing staff, doctors and receptionist have been professional, helpful and reassuring.

Recommend
Involvement
Cleanliness
Staff
Appointment