Cottenham Medical Practice
Lewis House , 188 High Street, Cottenham, Cambridge, CB24 8SE Also known as: Cottenham Surgery 19 reviewsReviews
I phoned early but there were no GP appointments available. Nevertheless I was given a Nurse appointment later that morning and, after reviewing an ECG, the Nurse rapidly involved Tanya, the GP at the time. Within minutes I was on the way to Addenbrookes in an ambulance.
I had an appointment today with the doctor and she was such a lovely lady I couldn’t recommend her enough
I’ve ordered my sons and my own prescriptions ten days ago still not at our chemist not the first time either
I would like to start by saying that the reception staff have all been very helpful and I do understand that mistakes can be made when busy and that I just want to highlight the impact it can have on a patient. I noticed a mistake with my prescription which may have been resolved quicker had the receptionist checked the spine and my dosages. I have been on the incorrect dose for a week now which has negatively effected my health and my ability to complete daily tasks. On top of this I am having to make a lot of phone calls to resolve the issue which causes high levels of stress/anxiety for myself. I am only having these difficulties because information has been incorrectly recorded by your staff when I gave details as a new patient. If it wasn't for how helpful and lovely the reception staff have been, I wouldn't be happy about moving to this surgery.
Given wrong medication and no assistance from the surgery when I highlighted this. Told by a nurse practitioner I was being medicated for a condition I have never been tested for or had diagnosed. Very worrying.
Resources
Short link to review Cottenham Medical Practice: http://iwgc.net/ece9d