Churchfields Surgery
BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 890 reviewsReviews
The length of time that I am having to wait for a pre booking appointment is 3 weeks,this is unacceptable, I do not want to take up an emergency appointment and so therefore have no choice.The GP service should be much more flexible and if self help access is encouraged then booking with a GP should be easier and the patient should not have to wait for 3 weeks.I also found the receptionist I spoke to lacked any personal skills,no eye contact,no real facial expression and certainly didn't inspire any confidence.
Difficult to get an appointment with who you want to see.
Appointments often running late so it is often expensive to park using the BHI car park.
Waiting for too long.
Staff are excellent and really attentive and caring. Booking an appt is near impossible.
Privacy invasion in public area. Receptionst's wamt to know far too much information when booking.
Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Churchfields Surgery: http://iwgc.net/eb6rk