Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 891 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 146 of 175
 
4th August 2023


Yes but since the online booking system changed a while ago I'm not sure how to use it

Suggested improvements
All good

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th August 2023


I was referred from new road surgery without any problems. Thankyou

Suggested improvements
Couldn’t fault the care and friendliness of everyone

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd August 2023


Had my ear syringe for the first time and the Dr was very good. I could hear straight away.

Suggested improvements
Had to wait nearly one month for my appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st August 2023


I'm not sure if it's easy to make an appointment, as they are made for me by the doctor. Everytime I have attended, it's been a friendly relaxing atmosphere.

Suggested improvements
In my opinion, i don't think anything could be to make it better.

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st July 2023


There seems to have been significant improvements in facilitating an appointment. Calls are answered fairly quickly in comparison with a few years ago. Staff are polite and friendly, and helpful, whilst keeping a professional demeanour.

Suggested improvements
Perhaps think about changing the hold music! Awful

Experience
Involvement
Cleanliness
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Appointment
 
 

Page 146 of 175

Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk