Share review of Churchfields Surgery

Churchfields Surgery 2015-11-06 Person 2 5 0

The length of time that I am having to wait for a pre booking appointment is 3 weeks,this is unacceptable, I do not want to take up an emergency appointment and so therefore have no choice.The GP service should be much more flexible and if self help access is encouraged then booking with a GP should be easier and the patient should not have to wait for 3 weeks.I also found the receptionist I spoke to lacked any personal skills,no eye contact,no real facial expression and certainly didn't inspire any confidence.