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Written by a patient
5th March 2018


Every time I go to pick a repeat prescription I’m sent up and down between the pharmacy and reception. They just don’t seem to be able to get their act together for repeat prescriptions. There is only one receptionist that is a little helpful but the majority are not. I had a change in dosage but because the paperwork had not been signed by the doc when I went to pick up the repeat prescription after 2 months I was given the wrong meds & when I ask for them to give me the correct meds I was told the doc was too busy to sign it and I had to have the wrong dosage. So I had to double up the dosage. I was told to just pay twice and the next prescription would have the right dosage.

Recommend
Involvement
Cleanliness
Staff
Appointment