Chestnuts Surgery
70 East Street, Sittingbourne, Kent, England, ME10 4RU Also known as: The Chestnuts Surgery
251
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Chestnuts Surgery
2015-02-25
Person
2
5
0
25th February 2015
Someone you can understand.
23rd March 2015
Response from Chestnuts Surgery
Thank you for your feedback. You have added your comment as 'Someone you can understand'. Forgive me but do you mean that you require someone you can understand or that there is someone you can understand? Happy to discuss if you so wish, thank you, Tracy Bridge Practice Manager.
Chestnuts Surgery
2015-02-25
Person
4
5
0
25th February 2015
I think the surgery is very good and you can get some times when you phone up you can get an appointment the same day.
Thank you.
23rd March 2015
Response from Chestnuts Surgery
Thank you for your posiitve feedback. Thank you, Tracy Bridge Practice Manager
Chestnuts Surgery
2015-02-25
Person
4
5
0
25th February 2015
Very understanding staff from reception through to GP's.
23rd March 2015
Response from Chestnuts Surgery
Thank you for your time in giving us such positive feedback, it really is appreciated, Tracy Bridge, Practice Manager.
Chestnuts Surgery
2015-02-25
Person
1
5
0
25th February 2015
I have notice a big change in The Practice which sadly isn't going upwards but downwards.
Doctor are overworked at times their manner is harsh, appointments with GP's on the day is very poor.
The phone's are never answered and when they are no appointments left.
The nurses are lovely and helpful.
The receptions are at times very rude I can only think they are overworked too.
It is a shame because this practice was once lovely.
23rd March 2015
Response from Chestnuts Surgery
Thank you for your feedback. It is regrettable that you are unhappy with our service. However, you are correct in your perception that we are extremley overworked. I am not aware of any incidents whereupon our staff have been rude, but if you could contact me to give me more detail, I would welcome the opportunity to look into this. We are currently reviewing our workload, as we have to consider the welfare of not only our patients, but our staff too. Tracy Bridge, Practice Manager.
Chestnuts Surgery
2015-02-25
Person
4
5
0
25th February 2015
In forty years I have been with the surgery, we have always received good care from the doctors.
23rd March 2015
Response from Chestnuts Surgery
Thank you so very much for your positive feedback. It really is appreciated. Tracy Bridge Practice Manager
Resources
Short link to review Chestnuts Surgery: http://iwgc.net/ecbco