Share review of Byfield Medical Centre
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Byfield Medical Centre
2024-02-27
Person
4
5
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27th February 2024
The care provided by the surgery is very good.
Suggested improvements
It would be good to improve the booking system for non urgent appointments.
6th March 2024
Response from Byfield Medical Centre
We have changed the booking system to enable patients to book two weeks in advance (still a limited number of appointments) the problem with this is that a lot of patients either get better or forget their appointments despite a text reminder and then do not turn up wasting appointments, of those booked in advance 20% have not attended