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9th January 2024


Got told by receptionist it would be a week to she seen. I then contacted sally who got me a telephone appointment with dr Harvey and he see me that afternoon regarding pain in my legs down to water retention aft we r chemo

Suggested improvements
Reception I know have to ask questions but nothing this time about why. It’s not the first time I’ve not been able to get an appointment when having treatment for cancer

12th January 2024
Response from Byfield Medical Centre

Could you please make contact with as your records should be flagged to say you are receiving treatment and that an appointment should be made available to you - I need to check if this flag is not on your record. Please call and ask to speak to the Practice Manager

Experience
Involvement
Cleanliness
Staff
Appointment