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6th July 2023


Telephone Queue system is closed / full / lengthy

Suggested improvements
This survey could ask about the effectiveness of the treatment

12th July 2023
Response from Byfield Medical Centre

The telephone system has a call back facility which keeps you in the same position in the queue as soon as you are first in the queue it automatically calls you back. We also offer online booking for appointments if that would be easier for you. Unfortunately the survey is not written by us so we are unable to add questions Thank you for your feedback

Experience
Involvement
Cleanliness
Staff
Appointment