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Byfield Medical Centre
2023-11-22
Person
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5
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22nd November 2023
On Monday morning I telephoned the surgery and was put through to an automated system. It suggested that I leave my number and that they would call me back. After ten minutes I received a call from the surgery but they immediately hung up. I left it and tried again on the following morning.
Suggested improvements
Improve your telephone system.
22nd November 2023
Response from Byfield Medical Centre
I am sorry that this happened to you if you would like to call and give me your telephone details i can check back in the system to see what went wrong as this should not happen