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2nd January 2024


I was accommodated very quickly for an appointment following an accident. Dr Nawaz is always excellent and calm in a crisis too!

Suggested improvements
Not on this occasion, but several times previously when collecting prescriptions, I have found the reception team to be a little rude. I know everyone is very busy, but it feels like you are eing deliberately ignored for a period. It would be so courteous if someone could just say, 'I'll be with you in a moment' rather than leaving you standing there awkwardly wondering if you have been noticed. This does not apply to all the team....most are fantastic!

4th January 2024
Response from Byfield Medical Centre

Thank you for your feedback which has been passed to the reception manager

Experience
Involvement
Cleanliness
Staff
Appointment